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LockDown Browser doesn't support any kind of virtualized environments on student-owned computers regardless of whether it is running inside or outside of the VM environment. This page means that either a virtual environment is in use or the computer is putting out the signature of a virtual environment.

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Please try disabling any antivirus software and attempt to re-launch RLDB. Some antivirus programs may interfere with RLDB’s ability to run properly.RLDB is not compatible with virtual machines or virtual machine software such as Parallels, VMWare, VirtualBox, Linux-WINE, etc.Click the information icon in the LockDown Browser toolbar (Blue “i”).Click “Check for Updates”.

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Follow the steps below to manually update the program.

Update RLDB - Respondus does not automatically update when it is opened.

The following steps can be helpful in resolving these issues. When using RLDB, users may experience some issues including blank screens, failure to respond, or an inability to access their exams.

If you see a Server pop-up message box appears, select Connect to Canvas at ASU and Continue.

Click the Respondus LockDown Browser icon to open.

For Windows, the Respondus LockDown Browser should appear on your Desktop. For Mac, the Respondus LockDown Browser should appear in your Applications folder.

Locate Respondus LockDown Browser on the computer.

After the Installation Successful message box appears, click Close.

Note: You may need to type in your computer administrative password to continue.

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In the Select a Destination message box, click Install for all users of this computer.If a pop-up message box appears, asking you to agree to the Respondus LockDown Browser license agreement, click Agree and Continue.When the RLDB download and install wizard appears, click Continue.Locate the installer file on your computer and click on it to begin the installation.When the download pop-up box appears, choose a file location, and click OK.Your browser will download the installer file (usually to your downloads folder). Go to the Respondus LockDown Browser website to download RLDB.Click Here to view Respondus LockDown Browser System Requirements Download & Install

REQUIRES RESPONDUS LOCKDOWN BROWSER DOWNLOAD HOW TO

This guide demonstrates how to install the program and provides common troubleshooting solutions. Once the browser is closed, it no longer has the ability to limit the use of applications, restrict the device, or use its webcam. All of this occurs only while the Respondus LockDown Browser is running. If the instructor uses “Respondus Monitor”, the software will also record video and audio while you test. You should see the LockDown Browser icon on your desktop after you finish the installation.Respondus LockDown Browser (RLDB) is a custom internet browser that locks down your computer and prevents you from opening unauthorized applications while testing. If necessary, choose Windows or Mac (depending on the type of computer you are using) and click Install Now.Ĥ. Note: The test will not work in Internet Explorer, Microsoft Edge, Firefox, Chrome, Safari or any other browser.Ģ. When you see this, you will need to use or install Respondus LockDown Browser to access and take your test. How do I Know if My Instructor Requires LockDown Browser? If an Instructor requires you to take a test with Respondus LockDown Browser, you will see 'Requires Respondus LockDown Browser' next to the name of the test. Respondus LockDown Browser functions much like a standard Internet browser, but some options have been removed or work differently.

Close a test until it is submitted for grading.

Access other applications or programs on your computer.

Print (unless enabled by the instructor),.

When using Respondus LockDown Browser to take a test in Canvas you are unable to: Respondus LockDown Browser is a customized browser that increases the security of online testing.

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